Biggest Video Failures Attorneys Make

Video marketing is here to stay. Platforms like Facebook, Youtube, and Twitter have gone from “rapid risers” to “institutions” in record time, and they all leverage video to reach consumers and provide them with quality content. Folks with your legal problem are spending time on these platforms and on your website, waiting for a video to speak to them in the right way to encourage them to call the firm.

As you implement your firm’s video marketing strategy, there are a few pitfalls to avoid. Steer clear of these mistakes, and video can be a powerful marketing tool:

Failure #1: “Perfection Paralysis”

At the beginning, some attorneys can be so concerned with making sure it’s “perfect” that they end up never getting started. This concern comes from a good place; you want to appear professional, you want to be at your best, etc. But if it gets in the way of putting out content, you need to put perfectionism aside and accept that, “I am learning something new, and I will make some errors and that’s OK. My videos will get better over time, and I may look back on my first videos and laugh, but those videos down the road won’t happen unless I get started.”

Failure #2: The Attorney is Overly Concerned with Production Value

Even though we are in a highly professional industry, clients are very forgiving of more “casual” video footage, and in many cases prefer it. Put a little thought into your “set” or what you are shooting in front of, and check to see if fluorescent lighting isn’t doing your face any favors, but beyond that, it’s perfectly fine to shoot a “shaky” video with your smartphone. Video consumers are very used to low level “vlog” content with lots of “jump cuts.” Don’t get caught up in the small stuff and just get shooting. Your tone and how you come across are way more important than the production quality.

Failure #3: Videos That Lack Story

People want to get to know you as a person and as a neighbor, not just as an attorney. Talk about why you got into the practice of law. Talk about how it feels to help people and to see them through their legal journey. Open up about your family, your pets, and your hobbies. These are the things people truly remember you for and refer you for – not where you went to law school.

Failure #4: Trying to Appeal to “Organic Search” or “All of Youtube”

Even if you’re posting your video on a national platform, you need to be talking to a specific person, and your content should feel local. Your videos will be most successful on social media, your email follow-up campaigns, and internally on your website. Don’t get hung up on “going viral” or getting a ton of views. It’s better to get 100 views from your local community than to get 100,000 views from all of Youtube. The former can actually send you cases, which is the goal of all effective legal marketing.

Ben is a nationally recognized expert in attorney marketing and the owner of Great Legal Marketing.

Most attorneys start their firms assuming that being a really, really good attorney should, in and of itself, be a marketing advantage. Those attorneys believe that joining a whole bunch of committees and putting their name in lawyer directories is “marketing,” and they never bother to ask if there is a better way.

Attorneys are catching on, however, and those who succeed learn to leverage their current resources to create effective (and ethical) marketing. What they discover isn’t a magic pill or silver bullet but a different approach to marketing that your competitors haven’t considered.

If you want a peek at what successful attorneys use to market their practice, the HERO Starter Kit is your logical next step.

We’ve put together a FREE (and potentially life-changing) kit for solo and small firm attorneys that will show you a better way to reach potential clients and get them excited to call your firm. Request your HERO Starter Kit from Great Legal Marketing!

by Ben Glass

Ben is a nationally recognized expert in attorney marketing and the owner of Great Legal Marketing.


  • Ben is a nationally recognized expert in attorney marketing and the owner of Great Legal Marketing.